Course Description
OVERVIEW
This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2015, as well as ISO 9004 (Managing for the sustained success of an organization — A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.
Course Objective
- Introduction to the ISO 9000 family of standards
- Introduction to management systems and the process approach
- Fundamental principles of Quality Management
- General requirements: presentation of the clauses 4 to 8 of ISO 9001
- Implementation phases of the ISO 9001 framework
- Continual improvement of Quality
- Conducting an ISO 9001 certification audit
Target audiences
- Ethical Hackers
- Penetration Testers
- Network server administrators
- Firewall Administrators
- Security Testers
- System Administrators and Risk Assessment professionals